2-5 Week Lead Times | The "Easy Button" Warranty: If There's An Issue, We Come To You
No Uninstalling. No Packaging. No Shipping.
Why Our Warranty Is a Competitive Advantage for You
In the luxury and commercial building markets, a standard warranty is rarely a good warranty. When an issue arises with a window shade, typical manufacturer warranties force you to become the logistical coordinator.
They require you to uninstall the failing unit, secure specialized packaging, coordinate shipping, and then wait weeks for a replacement. This creates downtime, frustration, and hidden costs that erode the value of your project.
At Marshall’s Smart Shades, we designed our entire support system to bridge the gap between high-performance local manufacturing and a client experience built on ease and reliability.
Our warranty isn't just a promise to fix a product; it's a promise to protect your time and your project’s reputation.
Our Process: If There’s an Issue, We Come to You.
This is the Marshall’s Easy Button. We leverage our local presence in St. George, Utah, to offer an experience our national competitors cannot match. If your Marshall’s Smart Shades require warranty attention, your workflow stops being interrupted.