2-5 Week Lead Times | The "Easy Button" Warranty: If There's An Issue, We Come To You

Marshall's Shutters & Roller Shades

435.225.1904

  • HOME
  • INVISIBLE LUXURY
  • CASE STUDY: SOLTERRA
  • SMART SHADES
    • INTERIOR SHADES
    • EXTERIOR PATIO SHADES
    • SHUTTERS
  • INTEGRATION TECH LAB
  • TRADE PARTNERS
  • CURRENT PROJECTS
  • THE EASY BUTTON WARRANTY
  • PURSUING EXCELLENCE
  • GALLERY
  • More
    • HOME
    • INVISIBLE LUXURY
    • CASE STUDY: SOLTERRA
    • SMART SHADES
      • INTERIOR SHADES
      • EXTERIOR PATIO SHADES
      • SHUTTERS
    • INTEGRATION TECH LAB
    • TRADE PARTNERS
    • CURRENT PROJECTS
    • THE EASY BUTTON WARRANTY
    • PURSUING EXCELLENCE
    • GALLERY

435.225.1904

Marshall's Shutters & Roller Shades
  • HOME
  • INVISIBLE LUXURY
  • CASE STUDY: SOLTERRA
  • SMART SHADES
    • INTERIOR SHADES
    • EXTERIOR PATIO SHADES
    • SHUTTERS
  • INTEGRATION TECH LAB
  • TRADE PARTNERS
  • CURRENT PROJECTS
  • THE EASY BUTTON WARRANTY
  • PURSUING EXCELLENCE
  • GALLERY

The "Easy Button" Warranty: Hassle-Free Reliability


Our Process: If There’s an Issue, We Come to You.

No Uninstalling. No Packaging. No Shipping.

Why Our Warranty Is a Competitive Advantage for You

In the luxury and commercial building markets, a standard warranty is rarely a good warranty. When an issue arises with a window shade, typical manufacturer warranties force you to become the logistical coordinator.


They require you to uninstall the failing unit, secure specialized packaging, coordinate shipping, and then wait weeks for a replacement. This creates downtime, frustration, and hidden costs that erode the value of your project.


At Marshall’s Smart Shades, we designed our entire support system to bridge the gap between high-performance local manufacturing and a client experience built on ease and reliability.

Our warranty isn't just a promise to fix a product; it's a promise to protect your time and your project’s reputation.

Our Process: If There’s an Issue, We Come to You.

This is the Marshall’s Easy Button. We leverage our local presence in St. George, Utah, to offer an experience our national competitors cannot match. If your Marshall’s Smart Shades require warranty attention, your workflow stops being interrupted. 

Our process: If There's An Issue, We Come to You.

No Uninstalling. No Packaging. No Shipping.

Instead of the logistical burden falling on you, our specialized, local technicians come directly to the job site or the client’s home. 

We take care of the entire process:

  1. On-Site Diagnosis: We perform a direct, physical inspection to identify the root cause immediately.
  2. On-Site Resolution: Whenever possible, repairs are completed on the spot using components from our Lean, near-zero-defect inventory.
  3. Hassle-Free Replacement: If a replacement is necessary, we handle the fabrication and the new installation simultaneously. 

The Clear Advantage for Our Partners

When you work with Marshall’s, your warranty process becomes predictable and professional. 

Warranty Clause

"Marshall’s Smart Shades provides a one (1) year labor warranty on all custom fabrications. Component warranties (5–10 years) are passed through from Somfy, Alpha, Phifer, Mermet, and Senbesta. Marshall’s will facilitate hardware replacement for Dealers; however, labor and shipping for component swaps after the first year will be billed at standard wholesale service rates."

Warranty Registration

The "Easy Button" Warranty: Hassle-Free Reliability

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Marshalls Smart Shades

1107 East 770th North, St. George, UT 84770, USA

435.225.1904

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed


Copyright © 2026 Marshalls Shutters - All Rights Reserved.

  • HOME
  • INVISIBLE LUXURY
  • CASE STUDY: SOLTERRA
  • INTERIOR SHADES
  • EXTERIOR PATIO SHADES
  • SHUTTERS
  • INTEGRATION TECH LAB
  • TRADE PARTNERS
  • CURRENT PROJECTS
  • THE EASY BUTTON WARRANTY
  • PURSUING EXCELLENCE
  • GALLERY

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